Launch Your Career in Business Administration
Practical, employer-designed training that helps you get job-ready
Business Administration is at the heart of every organisation – from local charities to global companies. Whether you're looking for your first job or changing direction, our Business Admin courses give you the essential skills employers are asking for right now.
These programmes are designed by employers, for employers, so everything you learn is useful, relevant, and in demand across a wide range of industries.
At Skills-UK, we’re here to help you unlock New Skills. New Mindset. New Opportunities.
What You'll Learn
We offer two free, flexible courses to help you get started or progress:
Level 1 – Introduction to Business Administration
Ideal if you're new to office-based work or returning to education. You’ll learn:
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Roles of an Administrator
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Basic admin tasks like filing, emailing, and using office software
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Working with customers and internal teams
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Confidence, teamwork, and communication skills
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Preparing for interviews and entry-level roles
Level 2 – Certificate in Business Administration
For learners ready to build on existing knowledge. You’ll develop:
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Handling customer queries and complaints
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Using Microsoft Office (Word, Excel, Outlook) to a professional standard
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Data entry, record keeping and business communication
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Organising meetings, managing diaries and supporting management
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Skills to move into full-time roles or apprenticeships
Who This Is For
These courses are great for you if:
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You’re looking for work in admin, customer service or office support
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You want to improve your confidence using computers and communication tools
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You’re starting from scratch or returning after a break
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You want real qualifications that employers recognise
What Can You Earn?
Business Admin roles are varied – and there’s real opportunity to grow. Here are typical starting salaries in the UK:
Job Role | Average Salary (UK) |
|---|---|
Admin Assistant (Entry-Level) | £18,000 – £21,000 |
Receptionist / Customer Service | £20,000 – £23,000 |
Business Support Officer | £23,000 – £26,000 |
Office Manager / Executive PA | £28,000 – £35,000+ |
Many employers also offer flexible working, hybrid roles, and progression into specialist departments like HR or Finance.
Eligibility Criteria
These courses are fully funded through the Adult Skills Fund, meaning they’re free if you meet the following:
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Aged 19 or over on 31st August 2024
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Live in England
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Have the right to work and reside in the UK
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Are either:
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Unemployed and looking for work, or
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In work but earning less than £23,104
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Not currently enrolled on another full-time funded course
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